My Approach

Human Centric Focus

Whether a product is intended to serve a customer or employee, it should be focused on improving an experience. While there are business viability and various feasibility metrics to be considered, we should show up knowing that we're improving lives - even in the simplest of fashion.

How do we know what to do and why to do it? Let's talk to the people that it impacts and lco-create a better world.

Agile Methodology

The principles of Agile can be applied throughout your professional and personal life. Many times things as big as retiring by XYZ age can seem daunting, but when you decompose those decades of work into tangible and attainable goals... all of a sudden it feels attainable.

This decomposition of work rids us of writer's block and the inherent pressure to be perfect. Evolve. Adapt. Iterate.

Setting Expectations

Without setting clear expectations with others, how can anyone be held accountable?

Even before a project kickoff, I ensure that each team member has a clear view of what's expected of them. Having a transparent discussion early on ensures that everyone is on the same page and that discussion might even bring light to team member aspirations and new ways that you can elevate their career along the way.

No Bullshit

We're here to solve a human problem. Let's cut through the jargon and solve it.

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Really enjoyed working with Nick for his ability to bring together creative designs that were also technically feasible in complex matrixed organizations.

Ankur Mathur
CTO & Chief Experience Officer, Revel Moments

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I can't recommend Nick enough as a partner and leader across all aspects of CX/UX, Dev, Change Mgmt., Operations, Finance, Field Teams, etc.

Keith Senkowski
VP, Digital Engineering at Thrivent

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Nick was a true partner that would challenge the client and internal teams to create better experiences. He brings together experience strategy and product management to get real experiences in market.

Dan Schunk
Sr. Creative Director, Adobe

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Nick is an exceptional leader with a proven ability to navigate complex organizations and lead lead cross-functional teams to bring experiences to life.

Andrew Marshall
Design Leader, Accenture Song